A little help, when you need it.
For questions about PhotoKip, purchases or your privacy, email us.
hello@pollit.krInclude your device, OS, app version and what happened. Only attach photos or screenshots you’re comfortable sharing. We cannot access or recover photos stored on your device.
Photos and permissions
Check PhotoKip’s camera and photo permissions in your device settings. Limited photo access only shows items you have allowed.
Restore a purchase
Open Settings in PhotoKip and use Restore Purchases with the same Apple or Google account used to buy Premium.
Export before uninstalling
Export important collection photos and videos to the device gallery, then verify the files. Notes, spaces and app settings are not a full restorable backup.